25 June

Biosecurity: your safety is important to us!

Daily we act to avoid contamination and spread of pathogens (like viruses, bacteria, moulds and others) for animals, humans and the environment. Biosecurity is of great importance to us, so we can always guarantee you a top service.

Why do we act like this?

This approach protects not only our stock but also our customers’ companies. We like to contribute to avoidance of outbreak and minimalize risks for the whole chain.

How do we archieve this?

To ensure the safety of you, your animals, and our products, we are implementing several concrete measures:

• Safety zones in our warehouse
  Our warehouse is divided into 2 different zones. Deliveries or returns arrive in the first zone, not directly in the second zone (where safe stock is located).
• Active surveillance of animal diseases
  When contagious animal diseases are reported in areas where our customers operate, we immediately adjust our logistics. We then ask transporters who physically visit farms to deliver outside the warehouse.
• Strict visitor registration
  All visitors to our company must register in advance.
• Pre-notification of pick-up orders
  Collection is only possible after registration and takes place outside the second zone.
• Hygiene protocols for delivery
  During outbreaks, our delivery vehicle undergoes complete disinfection on every day of use. The driver adheres to established protocols and the vehicle remains outside the biosecure area.
• We maintain direct lines of communication with veterinarians and actively monitor the NVWA website.
  This enables us to stay informed about emerging risks and respond with appropriate measures promptly.